Job Title: Computer Operator

Job Summary

The Computer Operator is responsible for monitoring, controlling, and maintaining computer systems and related equipment. This role ensures smooth day-to-day operations, performs routine system checks, troubleshoots issues, and assists users as needed.

Key Responsibilities

• Monitor computer systems, networks, and applications to ensure optimal performance.

• Operate and maintain mainframe, server, or desktop systems as required.

• Perform routine system backups, data entry, and file management tasks.

• Troubleshoot hardware, software, and network issues and escalate when necessary.

• Manage system start-up and shutdown procedures.

• Prepare and maintain logs, reports, and documentation of system performance and incidents.

• Ensure security protocols are followed to protect data and systems.

• Install software updates and run diagnostic tests.

• Assist staff with technical issues and provide basic user support.

• Coordinate with IT teams for system upgrades, maintenance, and technical resolutions.

Qualifications

• High school diploma or equivalent (Associate degree in IT is preferred).

• Basic knowledge of computer systems, operating systems, and networking.

• Familiarity with common office software and hardware.

• Strong attention to detail and problem-solving skills.

• Ability to work independently and handle multiple tasks.

• Willingness to work in shifts if required.

Preferred Skills

• Experience with system monitoring tools.

• Knowledge of data backup and recovery procedures.

• Basic programming or scripting skills (optional).

• Understanding of cybersecurity best practices.