Job Summary

The Computer Operator is responsible for managing and monitoring computer systems, ensuring smooth operation of hardware and software, performing data entry, maintaining records, and supporting day-to-day IT and administrative functions. The role ensures accuracy, efficiency, and security in data processing and system operations.

Key Responsibilities

• Operate and monitor computer systems, printers, and peripheral equipment.

• Perform data entry, data processing, and record maintenance accurately.

• Manage and organize files, databases, and digital records.

• Ensure timely backup of data and maintain data security.

• Troubleshoot basic hardware and software issues.

• Assist in generating reports, spreadsheets, and documentation as needed.

• Coordinate with IT staff for system updates, maintenance, and technical issues.

• Maintain logs of operations, system errors, and equipment performance.

• Ensure compliance with company policies and data protection standards.

• Support office administrative tasks and provide technical assistance to staff.

Required Qualifications

• High school diploma or equivalent; a diploma or degree in Computer Science, Information Technology, or a related field is preferred.

• Proven experience as a Computer Operator, Data Entry Operator, or similar role.

• Basic knowledge of computer systems, MS Office (Word, Excel, PowerPoint), and operating systems (Windows/Linux).

Preferred Skills

• Knowledge of database management and data backup systems.

• Basic networking and troubleshooting skills.

• Ability to handle confidential data responsibly.

• Time management and multitasking abilities.

Key Performance Indicators (KPIs)

• Accuracy and timeliness of data entry and processing.

• System uptime and performance.

• Error rates and system issue resolution times.

• Compliance with data security and backup procedures