To monitor and control computer systems and networks, ensure efficient data processing, manage routine IT tasks, and support daily operations by maintaining hardware and software functionality.

Key Responsibilities:

1. System Operation & Monitoring

   • Operate and monitor mainframe, server, or PC-based computer systems.

   • Run scheduled programs, backups, and batch processes.

   • Observe system performance and identify potential issues or slowdowns.

2. Data Entry & Processing

   • Enter, update, and maintain data accurately in company databases or software.

   • Verify data integrity and correct errors as needed.

   • Generate reports and documentation from stored data.

3. Maintenance & Support

   • Assist in installing, configuring, and updating software or hardware.

   • Perform routine system checks, file management, and antivirus scans.

   • Report system malfunctions to IT support or supervisors promptly.

4. Documentation & Record Keeping

   • Maintain logs of system activity, errors, and backups.

   • Document changes or updates made to the computer system.

5. User Assistance

   • Provide basic technical support to office staff.

   • Help troubleshoot issues with printers, emails, or internal applications.

Skills & Qualifications:

• Educational Qualification:

  • Diploma or degree in Computer Science, IT, or a related field.

  • Certifications (like MS Office, CompTIA, or basic networking) are a plus.

• Key Skills:

  • Good knowledge of operating systems (Windows, Linux, or macOS).

  • Familiarity with data entry and office software (MS Office, ERP, etc.).

  • Attention to detail and strong problem-solving skills.

  • Ability to work independently and under pressure.

  • Typing speed and accuracy for data-related tasks