Get in Touch
Whether you're a job seeker, recruiter, or just curious about Root Placement, we're always happy to connect. Choose the option that suits you best.
Send Us a Message
Fill out the form below and our team will get back to you as soon as possible.
Support Hours
Our support team is available during the following hours:
- Monday – Friday: 9:00 AM – 7:00 PM IST
- Saturday: 10:00 AM – 4:00 PM IST
- Sunday & Public Holidays: Closed
Messages received outside these hours will be answered on the next working day.
Frequently Asked Questions
How do I reset my password?
Use the "Forgot Password" option on the login screen. If you don't receive a reset email, check your spam folder or contact us.
How do I delete my account?
You can request account deletion by emailing info@rootplacement.com from your registered email address. See our Privacy Policy for more details.
I applied for a job — how do I check the status?
Open the job in the app and view the application status. For specific questions about a role, reach out to the recruiter or employer directly.
I'm a recruiter — how do I post a job?
Contact us at info@rootplacement.com with your company details and the role you'd like to post. Our team will guide you through onboarding.
How do I report a bug or inappropriate content?
Use the form above and select "Report a Bug" or "Other" as the topic. Please include screenshots or links if possible.
Other Ways to Reach Us
Prefer a direct channel? Use any of the options below.
Before You Write
To help us respond quickly, please include:
- Your registered email address (if you have an account)
- The device and app version you're using
- A clear description of the issue or question
- Screenshots or links, if relevant