Job Summary:

We are looking for a confident and motivated Telecaller to contact potential or existing customers over the phone. The role involves promoting products or services, handling customer queries, and generating leads or sales while maintaining a high level of customer satisfaction.

Key Responsibilities:

• Make outbound calls to prospective and existing customers

• Receive inbound calls and respond to customer inquiries

• Promote and explain products or services clearly

• Generate leads and schedule appointments or follow-ups

• Maintain accurate records of calls and customer details

• Handle objections professionally and close sales when applicable

• Follow communication scripts and company guidelines

• Achieve daily/weekly/monthly call and sales targets

• Provide feedback on customer responses and market trends

Requirements & Skills:

• High school diploma or equivalent (graduate preferred)

• Proven experience as a Telecaller or similar role (preferred)

• Excellent communication and interpersonal skills

• Ability to speak clearly and confidently

• Good listening and problem-solving skills

• Basic computer knowledge and CRM usage

• Ability to handle rejection and work under pressure