More Details
Guest Handling:
Welcome and greet guests in a polite, friendly manner.
Manage guest check-in and check-out processes.
Reservation Management:
Handle room bookings via phone, email, or online portals.
Maintain reservation records and room availability.
Communication:
Answer incoming calls and respond to guest queries.
Coordinate with housekeeping, kitchen, and management for guest requests.
Required Skills:
Good communication skills (Hindi & English preferred)
Polite and professional behavior
Computer knowledge (MS Office, hotel booking software)
Time management and multitasking ability
Customer handling skills