Job Title: Telesales Executive

Job Summary

The Telesales Executive is responsible for making outbound calls, generating leads, explaining products/services, and converting prospects into customers. The role requires excellent communication skills, persuasive abilities, and a target-driven approach.

Key Responsibilities

• Make outbound calls to potential customers and promote products/services.

• Follow up on leads generated through marketing campaigns or inquiries.

• Understand customer needs and recommend suitable products/services.

• Achieve daily, weekly, and monthly sales targets.

• Maintain accurate records of calls, leads, and conversions.

• Handle customer questions, objections, and concerns professionally.

• Provide detailed information about product features, pricing, and offers.

• Update CRM or call logs regularly.

• Coordinate with the sales team for follow-up actions.

• Share daily/weekly reports with the team leader or manager.

Skills & Qualifications

• High school diploma or bachelor s degree preferred.

• Experience in telesales, telecalling, customer service, or inside sales (freshers can also apply).

• Excellent verbal communication skills.

• Strong convincing and negotiation abilities.

• Basic computer skills (MS Office, CRM tools).

• Ability to handle rejection and stay motivated.

• Fluency in English and/or local languages.