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## **Job Title: Supervisor**

### **Job Summary**

The Supervisor is responsible for overseeing daily operations, ensuring staff performance meets company standards, and maintaining a safe and productive work environment. This role involves coordinating tasks, monitoring workflow, providing feedback, and supporting team members to achieve organizational goals.

### **Key Responsibilities**

* Oversee daily activities and ensure work is completed efficiently and on schedule

* Train, coach, and mentor team members to improve performance and productivity

* Assign tasks, set priorities, and manage employee schedules

* Monitor employee performance and conduct regular evaluations

* Enforce company policies, safety procedures, and quality standards

* Identify operational issues and develop solutions to improve workflow

* Communicate goals, expectations, and updates to the team

* Handle escalated customer or employee concerns professionally

* Maintain accurate records, reports, and documentation as required

* Collaborate with management to support organizational objectives

### **Qualifications**

* High school diploma or equivalent (Associate or Bachelor s degree preferred)

* Previous supervisory or leadership experience required

* Strong communication, problem-solving, and organizational skills

* Ability to lead, motivate, and develop a team

* Knowledge of industry-specific processes or equipment (if applicable)

* Basic computer skills and familiarity with reporting tools

### **Key Competencies**

* Leadership & Team Management

* Time Management

* Conflict Resolution

* Decision-Making

* Customer Service

* Adaptability

* Attention