Job Summary

The Mobile Sales Associate is responsible for assisting customers with the selection, purchase, and setup of mobile devices, accessories, and service plans. This role focuses on delivering excellent customer service, meeting sales targets, and maintaining a positive in-store experience.

Key Responsibilities

• Greet customers and identify their mobile needs

• Recommend smartphones, accessories, and service plans

• Explain product features, pricing, and promotions clearly

• Activate devices and assist with basic setup and data transfer

• Process sales transactions accurately using POS systems

• Meet or exceed individual and store sales targets

• Maintain product displays and ensure shelves are well stocked

• Handle customer questions, returns, and basic troubleshooting

• Stay updated on new products, plans, and technology trends

• Follow store policies and security procedures

Required Skills & Qualifications

• High school diploma or equivalent

• Previous retail or sales experience preferred

• Strong communication and interpersonal skills

• Basic knowledge of smartphones and mobile technology