Job Title: Senior Sales Executive Jewellery Retail

Company: Senco Gold & Diamonds
Department: Retail Sales / Store Operations
Location: [Store Location]
Reporting To: Store Manager / Floor Manager

Job Summary

The Senior Sales Executive is responsible for handling high-value customers, driving premium jewellery sales, and supporting the store team in achieving sales targets. The role requires strong product knowledge, excellent customer handling skills, and the ability to mentor junior sales staff.

Key Responsibilities

• Handle walk-in and repeat customers for gold, diamond, and premium jewellery

• Manage high-value and bulk sales with professional customer engagement

• Achieve individual and contribute to store sales targets

• Explain gold purity, diamond certification, pricing, and making charges clearly

• Build and maintain long-term relationships with key customers

• Support store manager in daily sales operations and floor management

• Guide and support junior sales executives on product knowledge and selling skills

• Ensure proper product display, safety, and inventory handling

• Handle customer concerns and coordinate after-sales service

• Assist in implementing store promotions, schemes, and campaigns

Desired Candidate Profile

• Education: Minimum 12th pass (Graduate preferred