Job Title: Receptionist

Job Summary

The Receptionist is the first point of contact for visitors, clients, and callers. This role is responsible for greeting guests, managing front-desk operations, directing inquiries, and providing administrative support to ensure smooth daily operations.

Key Responsibilities

Front Desk & Customer Service

• Greet and welcome visitors in a professional and friendly manner.

• Answer, screen, and direct phone calls to the appropriate departments.

• Provide accurate information to inquiries, both in person and over the phone.

• Maintain a clean, organized, and professional reception area.

Administrative Support

• Receive, sort, and distribute mail and packages.

• Schedule and confirm appointments or meetings.

• Maintain visitor logs and ensure proper security procedures.

• Assist with data entry, filing, and document preparation.

• Support office staff with routine administrative tasks.

Coordination & Communication

• Notify staff of visitor arrivals or deliveries.

• Communicate any front-desk issues or office supply needs.

• Coordinate meeting room bookings, if applicable.

Office Management

• Monitor office supplies and place orders as needed.

• Maintain calendars, contact lists, and basic office records.

• Assist with organizing office events or meetings.