Job Title: Receptionist

Job Summary:
The Receptionist is the first point of contact for visitors and callers. The role involves greeting guests, handling calls, and providing administrative support to ensure smooth front-office operations.

Key Responsibilities:

• Welcome visitors in a polite and professional manner

• Answer, screen, and transfer incoming phone calls

• Maintain visitor records and issue visitor passes if required

• Handle appointments and scheduling

• Receive and distribute mail, courier, and deliveries

• Maintain cleanliness and organization of the reception area

• Provide basic information to visitors and direct them to the concerned department

• Assist with basic office and administrative tasks

Required Skills and Qualifications:

• High school diploma or equivalent

• Good communication and interpersonal skills

• Basic computer knowledge (MS Word, email, phone systems)

• Pleasant personality and professional appearance

• Ability to multitask and stay organized