Job Summary

The Personal Assistant will provide high-level administrative and operational support to hotel management. The role requires excellent organizational skills, discretion, and the ability to coordinate daily activities, communications, and schedules in a fast-paced hospitality environment.

Key Responsibilities

Administrative Support

• Manage daily schedules, appointments, meetings, and travel arrangements for hotel management

• Handle phone calls, emails, and correspondence professionally

• Draft, review, and file documents, reports, and presentations

• Maintain records, confidential files, and official documents

Hotel Operations Support

• Coordinate with front office, housekeeping, food & beverage, and maintenance departments

• Assist management in monitoring daily hotel operations and guest services

• Follow up on tasks assigned to department heads and staff

• Support planning and execution of hotel events, meetings, and VIP visits

Communication & Coordination

• Act as a point of contact between management, staff, guests, and external vendors

• Relay instructions and ensure timely communication across departments

• Handle guest-related requests or concerns when delegated by management

Reporting & Organization

• Prepare daily, weekly, or monthly operational reports

• Track expenses, invoices, and approvals as required

• Maintain calendars, reminders, and task lists to ensure smooth operations

Qualifications & Skills

Education

• Bachelor s degree or diploma in Hotel Management, Business Administration, or a related field preferred

Experience

• 1 4 years of experience as a Personal Assistant, Executive Assistant, or administrative role

• Experience in hotel or hospitality industry is an advantage

Skills

• Strong organizational and time-management skills

• Excellent verbal and written communication

• Professional appearance and courteous manner

• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)

• Ability to handle confidential information with discretion

• Multitasking ability in a fast-paced hotel environment