Job ID: #2331December 6, 2025
BACK OFFICE/OFFICE (office executive for Gati ( transport ))
Skills
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**Job Title: Office Executive Gati Transport**
**Job Summary**
The Office Executive will be responsible for providing administrative, operational, and customer-support services to ensure smooth day-to-day functioning of the transport/logistics office. The role involves coordination with clients, drivers, warehouse staff, and the operations team while maintaining accurate records and ensuring timely delivery processes.
**Key Responsibilities**
**Administrative & Office Management**
* Manage daily office operations, documentation, email correspondence, and phone calls.
* Maintain office files, records, invoices, PODs (Proof of Delivery), LR (Lorry Receipts), and shipment documents.
* Assist in preparing reports, MIS, dispatch summaries, and tracking sheets.
* Handle billing, data entry, and basic accounting tasks as required.
**Operations & Coordination**
* Coordinate with dispatch teams, drivers, and warehouses for smooth movement of goods.
* Track shipments, update status in the system, and inform customers on delays/arrival.
* Manage loading/unloading schedules and ensure proper documentation for each consignment.
* Liaise with branches, transport partners, vendors, and internal departments to resolve operational issues.
**Customer Service**
* Respond to customer queries regarding shipments, delivery timelines, and service issues.
* Ensure timely resolution of complaints and maintain strong customer relationships.
* Share PODs, invoices, delivery updates, and other required documents with clients.
**Compliance & Safety**
* Ensure compliance with company policies and transport regulations.
* Maintain safety documentation, driver records, and vehicle-related paperwork.
**Skills & Qualifications**
* Bachelor s degree or equivalent; logistics/administration background preferred.
* 1 3 years of experience in transport/logistics operations or office administration.
* Strong communication and coordination skills.
* Proficiency in MS Office (Excel, Word), ERP/logistics software.
* Ability to multitask, work under pressure, and handle time-bound operations.
* Attention to detail and strong problem-solving skills
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