Job Summary

The Dispatch Executive is responsible for managing the timely and accurate dispatch of goods from the warehouse to customers. The role ensures proper documentation, coordination with transport partners, and smooth delivery of wholesale orders.

Key Responsibilities

Dispatch Operations

• Prepare goods for dispatch according to orders and schedules

• Ensure correct packing, labeling, and documentation of shipments

• Coordinate with transporters or delivery staff for timely delivery

Documentation & Record Keeping

• Maintain dispatch records, delivery challans, and invoices

• Update stock and dispatch data in the ERP or inventory system

• Ensure all dispatch paperwork is accurate and complete

Coordination & Communication

• Communicate with warehouse, sales, and accounts teams regarding dispatch schedules

• Handle customer queries related to shipment status

• Coordinate with logistics partners for resolving delivery issues

Compliance & Safety

• Ensure goods are handled safely and securely during dispatch

• Follow company policies and statutory guidelines for transport and delivery

• Monitor and report any discrepancies or damages

Required Qualifications

• Minimum 12th pass; diploma or certificate in logistics/warehouse management is an advantage

• Basic knowledge of MS Office

• Familiarity with ERP or inventory software is a plus