Key Responsibilities:

1. Customer Service

   • Greet customers warmly and assist with their orders or inquiries.

   • Provide product or menu information and make recommendations when needed.

   • Handle customer complaints or issues professionally and promptly.

2. Order Processing

   • Take customer orders accurately (manually or using a POS system).

   • Prepare, package, or serve food, drinks, or merchandise as per company standards.

   • Ensure timely and efficient service during busy periods.

3. Cash Handling

   • Process payments (cash, card, digital wallets).

   • Issue receipts, count change, and balance the cash register at the end of shifts.

4. Cleanliness & Maintenance

   • Keep counters, equipment, and display areas clean and well-stocked.

   • Follow health and safety, food hygiene, or store cleanliness standards.

5. Teamwork

   • Work collaboratively with kitchen, sales, or support staff.

   • Communicate clearly during shift changes and coordinate with supervisors.

Skills & Qualifications:

• Strong customer service and communication skills

• Basic math and cash-handling ability

• Attention to detail and accuracy

• Ability to work under pressure in fast-paced environments

• Friendly, reliable, and punctual

• Prior experience in food service, retail, or hospitality (preferred but not always