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Job Summary:
The Counter Sales Executive at a Xiaomi Store is responsible for assisting walk-in customers, explaining product features, demonstrating devices, and achieving sales targets. The role requires excellent communication skills, product knowledge, and a customer-friendly attitude to ensure a great shopping experience.
Key Responsibilities:
Customer Assistance Greet customers and understand their mobile and gadget requirements.
Product Demonstration Explain specifications, features, and benefits of Xiaomi smartphones, accessories, and smart devices.
Sales Conversion Promote products and close sales to meet monthly targets.
Billing & Inventory Handle billing, maintain product display, and check stock availability.
After-Sales Support Assist customers with warranty, exchange, or service-related queries.
Store Maintenance Keep the counter and display area clean, organized, and visually appealing.
Team Coordination Work with store staff to ensure smooth daily operations.
Reporting Prepare daily sales reports and update management on customer feedback and trends.