Job Summary

The Computer Operator is responsible for monitoring, controlling, and operating computer systems, data-processing equipment, and peripheral devices. This role ensures smooth system performance, timely execution of tasks, and accuracy of data processing operations. The operator also troubleshoots basic technical issues and reports system irregularities to the IT team.

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Key Responsibilities

• Monitor computer systems, servers, and network equipment to ensure optimal performance.

• Operate data processing equipment and run scheduled batch jobs or system tasks.

• Identify and resolve basic system errors, hardware malfunctions, or operational problems.

• Maintain logs of system performance, downtime, and completed tasks.

• Perform regular system backups and assist with data recovery when needed.

• Install or update software and check for proper system functioning.

• Assist users with login issues, system access, or basic troubleshooting.

• Follow documented procedures for daily operations, including startup and shutdown processes.

• Coordinate with IT administrators to escalate technical issues.

• Maintain confidentiality and security of all data and system operations.

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Qualifications

• High school diploma required; diploma in Computer Science, IT, or related field preferred.

• Basic knowledge of computer hardware, operating systems (Windows/Linux), and networking.

• Experience with data entry, system monitoring, or IT support is a plus.