Job Summary

We are looking for an experienced and responsible Restaurant Captain to supervise service staff, ensure smooth floor operations, and deliver excellent customer service. The captain acts as a link between guests, waitstaff, and kitchen.

Key Responsibilities

• Supervise and guide waiters and service staff during shifts

• Ensure proper table setup, service standards, and hygiene

• Greet guests and assist with seating when required

• Take or oversee order taking and ensure timely service

• Coordinate with kitchen and bar for smooth order flow

• Handle guest complaints and resolve issues professionally

• Monitor service quality and staff performance

• Ensure compliance with restaurant policies and safety standards

• Assist in training new service staff

Required Skills & Qualifications

• Minimum qualification: 10th / 12th pass

• Strong leadership and communication skills

• Good knowledge of food, beverages, and service etiquette

• Ability to manage a team in a fast-paced environment

• Customer-focused and problem-solving attitude

Experience

• 1 3 years of experience as a waiter or service staff

• Prior experience as a Captain or Supervisor preferred