Key Responsibilities

• Make outbound calls to potential or existing customers to collect or verify data.

• Update and maintain customer information in CRM or database systems.

• Contact leads provided by the company and record responses accurately.

• Explain products or services to customers (if required) and generate interest.

• Follow communication scripts when handling different topics.

• Identify customer needs and forward qualified leads to the sales team.

• Maintain call logs, records, and reports of calls and responses.

• Ensure accuracy and confidentiality of all collected data.

• Achieve daily/weekly call targets and performance goals.

• Follow company guidelines and telecalling etiquette.

Required Qualifications

• Minimum qualification: High school diploma or bachelor s degree (preferred).

• Proven experience as a telecaller, customer service executive, or data calling associate.

• Excellent verbal communication skills in [specify languages e.g., English, Hindi, or local language].

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Preferred Skills

• Persuasive and confident phone manner.

• Strong attention to detail and accuracy in data entry.

• Ability to meet daily call and productivity targets.

• Positive attitude and willingness to learn.

• Prior experience in sales calling,