About this role
Hyundai Showroom, Raipur is hiring a professional and customer-oriented Service Advisor. The candidate will be responsible for understanding customer vehicle service requirements, coordinating with technicians, preparing service estimates, providing repair updates, and ensuring customer satisfaction. Good communication and basic automobile knowledge are essential.
Job Title: Service Advisor
Company: Hyundai Automobile Showroom
Location: Raipur, Chhattisgarh
Experience: 1–3 Years
Salary: As per experience and interview
Job Responsibilities:
- Welcome customers and understand their vehicle servicing requirements.
- Inspect vehicles and note customer complaints and service requests.
- Prepare job cards and coordinate vehicle service processes.
- Explain repair requirements, estimated costs and service timelines.
- Coordinate with service technicians and workshop staff.
- Provide regular updates to customers regarding vehicle servicing.
- Ensure timely delivery of serviced vehicles.
- Handle customer feedback, complaints and service-related queries.
- Maintain service records and ensure customer satisfaction.
Qualification & Requirements:
- Diploma or ITI in Automobile or Mechanical Engineering preferred.
- Minimum 12th pass; candidates with relevant experience may also apply.
- 1–3 years of experience in automobile servicing or customer support preferred.
- Basic knowledge of vehicle parts, maintenance and servicing.
- Good communication and customer-handling skills.
- Basic computer knowledge and documentation skills.
- Problem-solving and coordination abilities.
Additional Information:
- Both male and female candidates can apply.
- Experience in an automobile dealership or service centre will be preferred.
- Candidates should have a professional attitude and customer-focused approach.