About this role
Front Office Executive/Supervisor required at Clarks Inn & Suites, Raipur. The candidate should have good communication skills, professional grooming, and knowledge of hotel front office operations, guest handling, check-in/check-out procedures, and hotel management software. Male candidates only, preferably with relevant hotel industry experience. Must be capable of handling front desk operations and supervising daily activities.
# Front Office Executive / Supervisor โ Clarks Inn & Suites, Raipur
### About the Company
Clarks Inn & Suites is a reputed hospitality destination committed to providing comfortable accommodation, quality guest services, and a pleasant hotel experience. The hotel focuses on professional hospitality, customer satisfaction, and maintaining high service standards.
### Job Role: Front Office Executive / Supervisor
Clarks Inn & Suites is looking for experienced and professional male candidates for the position of Front Office Executive / Supervisor. The ideal candidate should have strong knowledge of hotel front office operations, excellent guest-handling skills, computer proficiency, and practical experience with IDS hotel management software.
The candidate will be responsible for managing front desk operations, handling guest inquiries, coordinating reservations, and ensuring smooth check-in and check-out procedures.
### Key Responsibilities
- Manage daily front office and reception operations.
- Handle guest check-ins, check-outs, reservations, and room allocations.
- Welcome guests and provide professional assistance throughout their stay.
- Maintain guest records, billing, invoices, and booking details.
- Operate and manage IDS hotel management software.
- Handle customer queries, feedback, and complaints professionally.
- Coordinate with housekeeping, food and beverage, and other hotel departments.
- Maintain proper documentation and daily front office reports.
- Ensure excellent customer service and guest satisfaction.
- Supervise front desk activities and coordinate with team members.
### Candidate Requirements
- Male candidates only.
- Minimum 5โ6 years of experience in hotel front office operations.
- Good working knowledge of IDS hotel management software is mandatory.
- Strong computer knowledge and basic MS Office skills.
- Good communication and customer-handling abilities.
- Knowledge of hotel reservations, billing, check-in, and check-out procedures.
- Professional personality, grooming, and interpersonal skills.
- Ability to handle guest complaints and manage front office responsibilities independently.
### Salary & Job Details
- **Salary:** โน17,000โโน18,000 per month.
- **Salary Negotiable:** Further negotiable based on experience and skills.
- **Total Vacancies:** 2
- **Experience:** Minimum 5โ6 Years.
- **Job Location:** Clarks Inn & Suites, Raipur, Chhattisgarh.
- **Gender Preference:** Male candidates only.
### How to Apply
Interested candidates with relevant hotel industry experience and good knowledge of IDS software are encouraged to apply. Candidates should be confident in handling front office operations and delivering excellent guest service.